Mail Client Update
For instructions on how to update mail clients to use the Zimbra based email server. Linux Mac OS X Windows
How to update Evolution mail client on Linux to use Real Time's existing mail server. EvolutionLaunch Evolution and then click on Edit -> Preferences Evolution PreferencesA new floating window will appear called Evolution Preferences, click the Edit button. Account Editor - Receiving EmailA new floating window will appear called Account Editor. Click on the Receiving Email tab and make the following changes.
Account Editor - Sending EmailIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! Click on the Sending Email tab at the top and make the following changes.
This will close the Account Editor window. Evolution PreferencesYou should now see earlier window called Evolution Preferences, click on the Close button. Evolution Mail ClientEvolution is now updated to use the new mail server.
How to update Mozilla Thunderbird on Linux to use Real Time's existing mail server. Mozilla ThunderbirdLaunch Thunderbird and then click on Edit -> Account Settings... Thunderbird - Account SettingsA new floating window will appear, called Account Settings Account Settings - Server SettingsLeft click on Server Settings on the left side of the window, and the right side will update with new information.
Account Settings - Outgoing Server (SMTP)Left click on Outgoing Server (SMTP) on the left side of the window, and the right side will update with new information.
SMTP ServerIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! A new floating window called SMTP Server will appear and will need the following information updated.
Account SettingsYou should now see the Account Settings window again, click OK to close this window Mozilla ThunderbirdMozilla Thunderbird is now updated to use the new mail server
How to update Outlook 2011 on Mac OS X to use Real Time's existing mail server. Launch Outlook and then click on Tools - > Accounts... Outlook 2011 - AccountsIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! A new floating window called Accounts will appear. The following changes will need to be made:
Outlook 2011 on Mac OS XOutlook 2011 is now updated to use the new mail server.
How to modify Mozilla Thunderbird on Mac OS X to use Real Time's existing mail server. Launch Thunderbird and then click Tools -> Account Settings... Mozilla Thunderbird - Account SettingsYou will now see a floating window called Account Settings. Mozilla Thunderbird - Server SettingsClick on Server Settings on the left side of the window. The right side will change and show settings for the Incoming Mail Server. The following changes need to be made:
Mozilla Thunderbird - Account Settings, Outgoing Server (SMTP)Click on Outgoing Server (SMTP) on the left side of the window. The right side will change and show settings for the Outgoing Server (SMTP) settings. Click on the Edit... button. SMTP ServerIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! A floating window called SMTP Server will appear. The following changes will need to be made:
Mozilla Thunderbird - Account SettingsIn the Account Settings Window, click OK Mozilla ThunderbirdMozilla Thunderbird is now updated to use the new mail server.
How to update Eudora on Windows to use Real Time's existing mail server. EudoraLaunch Eudora, then click on Tools -> Options... Eudora - Options, Getting StartedA new floating window called Options will open.
Eudora, Options - Checking MailClick on the Checking Mail icon on the left side of the floating window. The right side will update with new information.
Eudora, Options - Incoming EmailClick on the Incoming Email icon on the left side of the floating window. The right side will update with new information.
Eudora, Options - Sending MailIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! Click on the Sending Mail icon on the left side of the floating window. The right side will update with new information.
EudoraEudora is now updated to use the new mail server. Eudora - Server SSL Certificate RejectedIf you see a popup window in regards to the SSL Certificate, click on Yes. You have encountered this alert because the Certificate is new and unfamiliar to Eudora.
How to update or modify Outlook XP (2002) to use Real Time's existing mail server. Modify Outlook XP (2002) E-mail AccountsLaunch Outlook and then click on Tools -> E-mail Accounts... E-Mail AccountsMake sure View or change existing e-mail accounts is selected. Click Next. E-Mail Accounts - ChangeMake sure the mail account in question (i.e., popmail.real-time.com) is selected or highlighted and click the Change... button on the right. E-Mail Accounts - User Name and ServersIn the Account Settings window, the following updates need to be made:
Internet E-Mail Settings - Outgoing ServerIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! A new floating window will appear called Internet E-mail Settings
Internet E-mail Settings - AdvancedClick on the Advanced tab (last tab in the row)
E-mail AccountsYou should now see the E-mail Accounts window from earlier, click on Next. E-mail AccountsClick on the Finish button. Outlook XP (2002) - Mail ClientOutlook is now updated to use the new mail server.
Update Outlook 2007 on Windows to use Real Time's existing mail server. Launched Outlook 2007 and then click on Tools -> Account Settings... Account SettingsA new floating window will appear called Account Settings. Click on the Change... button (located in the row of buttons below the tabs) Change E-mail AccountIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! Another floating window will appear and display your mail account information. Proceed with the following changes.
Internet E-mail Settings - Outgoing ServerA new floating window will appear called Internet E-mail Settings. Click on the second tab, Outgoing Server
Internet E-mail Settings - AdvancedThe following settings need to be updated.
Change E-mail AccountThis will take you back to the earlier window called, Change E-Mail Account. Click on Next. Change E-mail Account - FinishThe window should update with a notice about the new changes are now in place. Click on Finish. Account Settings - CloseYou should now see the Account Settings window, click on Close. Outlook 2007Outlook 2007 is now updated to use the new mail server. Update Outlook 2010 on Windows to use Real Time's existing mail server. Outlook 2010Launched Outlook 2010 and then click on File -> Account Settings (icon) Outlook 2010 - Account SettingsA drop down menu will appear, select Account Settings... Add and remove accounts or change existing connection settings. Outlook 2010 - Account Settings, ChangeA new floating window will appear called Account Settings. Click on the Change... button (located in the row of buttons below the tabs) Outlook 2010 - Change AccountIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! Another floating window will appear and display your mail account information. Proceed with the following changes.
Outlook 2010 - Outgoing ServerA new floating window will appear called Internet E-mail Settings. Click on the second tab, Outgoing Server
Outlook 2010 - AdvancedThe following settings need to be updated.
Outlook 2010 - Change Account, NextThis will take you back to the earlier window called, Change E-Mail Account. Click on Next. Outlook 2010 - FinishThe window should update with a notice about the new changes are now in place. Click on Finish. Outlook 2010 - Account Settings, CloseYou should now see the Account Settings window, click on Close. Outlook 2010Outlook 2010 is now updated to use the new mail server.
How to update Thunderbird on Windows to use Real Time's existing mail server. Thunderbird Account SettingsLaunch Thunderbird and click on Tools -> Account Settings... Account SettingsYou will now see a floating window called Account Settings. Account Settings - Server SettingsClick on Server Settings on the left side of the window. The right side will change and show settings for the Incoming Mail Server. The following changes need to be made:
Account Settings - Outgoing Server (SMTP)Click on Outgoing Server (SMTP) on the left side of the window. The right side will change and show settings for the Outgoing Server (SMTP) settings. Click on the Edit... button. SMTP ServerIMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that! A floating window called SMTP Server will appear. The following changes will need to be made:
Account SettingsIn the Account Settings Window, click OK Mozilla ThunderbirdMozilla Thunderbird is now updated to use the new mail server.
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