Mail Client Update

More information about Real Time's products & services is available on our sales web site. Direct links for each item are listed below:

For instructions on how to update mail clients to use the Zimbra based email server.

Linux

Mac OS X

Windows

 

Modify Evolution on Linux

How to update Evolution mail client on Linux to use Real Time's existing mail server.

Evolution

Launch Evolution and then click on Edit -> Preferences

Evolution Preferences

A new floating window will appear called Evolution Preferences, click the Edit button.

Account Editor - Receiving Email

A new floating window will appear called Account Editor. Click on the Receiving Email tab and make the following changes.

  1. Under the Configuration heading and in the Server: text box, enter: zimbra.real-time.com
  2. In the Username: text box, enter your full email address
  3. Under the heading Security and in the dropbox called Use Secure Connection:, select SSL encryption
  4. Under the heading Authentication Type, in the dropbox select: Password
  5. Place a check in the box next to Remember password

Account Editor - Sending Email

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

Click on the Sending Email tab at the top and make the following changes.

  1. Under the Server Configuration heading and in the Server: text box, enter: zimbra.real-time.com
  2. Place a check in the box labeled Server requires authentication
  3. Under the heading Security and in the dropbox called Use Secure Connection:, select SSL encryption
  4. Under the heading Authentication Type, in the dropbox select: Login
  5. In the Username: text box, enter your full email address
  6. Place a check in the box next to Remember password
  7. Click on the OK button

This will close the Account Editor window.

Evolution Preferences

You should now see earlier window called Evolution Preferences, click on the Close button.

Evolution Mail Client

Evolution is now updated to use the new mail server.


 

Modify Thunderbird on Linux

How to update Mozilla Thunderbird on Linux to use Real Time's existing mail server.

Mozilla Thunderbird

Launch Thunderbird and then click on Edit -> Account Settings...

Thunderbird - Account Settings

A new floating window will appear, called Account Settings

Account Settings - Server Settings

Left click on Server Settings on the left side of the window, and the right side will update with new information.

  1. In the text box labeled Server Name:, enter the following: zimbra.real-time.com
  2. Under the heading Security Settings, the drop box labeled Connection Security: should show SSL/TLS
  3. Make sure the Port: number found in the upper right changes to 995 (adjust it to 995 if necessary)
  4. For the text box labeled Authentication method:, select Normal password in the dropbox

Account Settings - Outgoing Server (SMTP)

Left click on Outgoing Server (SMTP) on the left side of the window, and the right side will update with new information.

  1. Click on the Edit... button

SMTP Server

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

A new floating window called SMTP Server will appear and will need the following information updated.

  1. In Server Name: text box, enter: zimbra.real-time.com
  2. Under the heading Security and Authentication, update the Connection security: drop box to SSL/TLS
  3. Make sure the Port: text field updates to 465 (enter 465 in the text box if necessary)
  4. In the dropbox labeled Authentication method:, select Normal password
  5. In the User Name: text box, enter your full email address
  6. Click on OK

Account Settings

You should now see the Account Settings window again, click OK to close this window

Mozilla Thunderbird

Mozilla Thunderbird is now updated to use the new mail server


 

Modify Outlook 2011 on Mac OS X

How to update Outlook 2011 on Mac OS X to use Real Time's existing mail server.

Launch Outlook and then click on Tools - > Accounts...

Outlook 2011 - Accounts

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

A new floating window called Accounts will appear. The following changes will need to be made:

  1. Under Server information, change the User name: to your full email address
  2. For Incoming Server: field, enter: zimbra.real-time.com
  3. Place a check in the box in front of Use SSL to connect (recommended)
  4. For Outgoing server: field, enter: zimbra.real-time.com
  5. Place a check in the box in front of Override default port
  6. Enter the following in the text box after the Outgoing server: 465
  7. Place a check in the box in front of Use SSL to connect (recommended)
  8. Click on the red circle in the upper left to close this window

Outlook 2011 on Mac OS X

Outlook 2011 is now updated to use the new mail server.


 

Modify Thunderbird on Mac OS X

How to modify Mozilla Thunderbird on Mac OS X to use Real Time's existing mail server.

Launch Thunderbird and then click Tools -> Account Settings...

Mozilla Thunderbird - Account Settings

You will now see a floating window called Account Settings.

Mozilla Thunderbird - Server Settings

Click on Server Settings on the left side of the window. The right side will change and show settings for the Incoming Mail Server. The following changes need to be made:

  1. Update the Server Name: field to: zimbra.real-time.com
  2. Update the Port: field to: 995
  3. Under Security Settings, change the Connection Security: dropbox to SSL/TLS
  4. In the Authentication method: dropbox, select: Normal Password

Mozilla Thunderbird - Account Settings, Outgoing Server (SMTP)

Click on Outgoing Server (SMTP) on the left side of the window. The right side will change and show settings for the Outgoing Server (SMTP) settings. Click on the Edit... button.

SMTP Server

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

A floating window called SMTP Server will appear. The following changes will need to be made:

  1. In the Server Name: field, enter: zimbra.real-time.com
  2. In the Port: field, enter: 465
  3. For the Connection security: dropbox, select: SSL/TLS
  4. For the Authentication method: dropbox, select: Normal password
  5. In the User Name: field, enter your full email address
  6. Click OK

Mozilla Thunderbird - Account Settings

In the Account Settings Window, click OK

Mozilla Thunderbird

Mozilla Thunderbird is now updated to use the new mail server.


 

Modify Eudora on Windows

How to update Eudora on Windows to use Real Time's existing mail server.

Eudora

Launch Eudora, then click on Tools -> Options...

Eudora - Options, Getting Started

A new floating window called Options will open.

  1. Click on the Getting Started on the left side
  2. Update Mail Server (Incoming): text box with: zimbra.real-time.com
  3. Update User Name: text box with your full email address
  4. Update SMTP Server (Outgoing): text box with: zimbra.real-time.com

Eudora, Options - Checking Mail

Click on the Checking Mail icon on the left side of the floating window. The right side will update with new information.

  1. Make sure the Mail Server: text box shows, zimbra.real-time.com
  2. Make sure the User Name: text box shows your full email address
  3. Towards the bottom of the window under the heading Secure Sockets when Receiving select the following from the dropbox: Required, Alternate Port

Eudora, Options - Incoming Email

Click on the Incoming Email icon on the left side of the floating window. The right side will update with new information.

  1. Under the heading Authentication Style:, make sure Passwords is selected

Eudora, Options - Sending Mail

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

Click on the Sending Mail icon on the left side of the floating window. The right side will update with new information.

  1. Make sure the Email address: text box shows your full and complete email address
  2. Make sure the SMTP server: text box shows: zimbra.real-time.com
  3. Towards the bottom of the window under the heading Secure Sockets when Sending select the following from the dropbox: Required, Alternate Port

Eudora

Eudora is now updated to use the new mail server.

Eudora - Server SSL Certificate Rejected

If you see a popup window in regards to the SSL Certificate, click on Yes. You have encountered this alert because the Certificate is new and unfamiliar to Eudora.


 

Modify Outlook XP (2002)

How to update or modify Outlook XP (2002) to use Real Time's existing mail server.

Modify Outlook XP (2002) E-mail Accounts

Launch Outlook and then click on Tools -> E-mail Accounts...

E-Mail Accounts

Make sure View or change existing e-mail accounts is selected. Click Next.

E-Mail Accounts - Change

Make sure the mail account in question (i.e., popmail.real-time.com) is selected or highlighted and click the Change... button on the right.

E-Mail Accounts - User Name and Servers

In the Account Settings window, the following updates need to be made:

  1. Update your User Name: to your full email address
  2. Change the Incoming mail server (POP3): field to zimbra.real-time.com
  3. Change the Outgoing mail server (SMTP): field to zimbra.real-time.com
  4. Click on More Settings...

Internet E-Mail Settings - Outgoing Server

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

A new floating window will appear called Internet E-mail Settings

  1. Click on the Outgoing Server (second tab)
  2. Make sure there is, or place a check in front of My outgoing server (SMTP) requires authentication
  3. Make sure there is, or place a check in front of Use same settings as my incoming mail server

Internet E-mail Settings - Advanced

Click on the Advanced tab (last tab in the row)

  1. Under the heading Incoming server (POP3):, place a check in the box in front of This server requires a secure connection (SSL) and the port number should update to 995
  2. Under the heading Outgoing server (SMTP):, place a check in the box in front of This server requires a secure connection (SSL) and the port number should update to 465
  3. Click on OK

E-mail Accounts

You should now see the E-mail Accounts window from earlier, click on Next.

E-mail Accounts

Click on the Finish button.

Outlook XP (2002) - Mail Client

Outlook is now updated to use the new mail server.


 

Modify Outlook 2007 on Windows

Update Outlook 2007 on Windows to use Real Time's existing mail server.

Launched Outlook 2007 and then click on Tools -> Account Settings...

Account Settings

A new floating window will appear called Account Settings. Click on the Change... button (located in the row of buttons below the tabs)

Change E-mail Account

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

Another floating window will appear and display your mail account information. Proceed with the following changes.

  1. Under Server Information heading, update the Incoming mail server: text box to: zimbra.real-time.com
  2. In the Outgoing mail server (SMTP): text box, enter: zimbra.real-time.com
  3. Under the Logon Information heading, update the User Name: text box to use your full email address
  4. Click on the More Settings... button in the lower right corner

Internet E-mail Settings - Outgoing Server

A new floating window will appear called Internet E-mail Settings. Click on the second tab, Outgoing Server

  1. Place a check in the box labeled My Outgoing Server (SMTP) requires authentication
  2. Make sure the option labeled Use Same settings as my incoming mail server is selected
  3. Click on the Advanced tab

Internet E-mail Settings - Advanced

The following settings need to be updated.

  1. Under the heading Server Port Numbers, place a check in the box labeled This server requires an encrypted connection (SSL)
  2. This should update the Incoming server (POP3): port number to 995 (enter 995 if this does not automatically update)
  3. In the text box labeled Outgoing Server (SMTP) : enter in the following number: 465
  4. The dropbox labeled Use the following type of encrypted connection: select SSL
  5. Click on OK

Change E-mail Account

This will take you back to the earlier window called, Change E-Mail Account. Click on Next.

Change E-mail Account - Finish

The window should update with a notice about the new changes are now in place. Click on Finish.

Account Settings - Close

You should now see the Account Settings window, click on Close.

Outlook 2007

Outlook 2007 is now updated to use the new mail server.


Modify Outlook 2010 on Windows

Update Outlook 2010 on Windows to use Real Time's existing mail server.

Outlook 2010

Launched Outlook 2010 and then click on File -> Account Settings (icon)

Outlook 2010 - Account Settings

A drop down menu will appear, select Account Settings... Add and remove accounts or change existing connection settings.

Outlook 2010 - Account Settings, Change

A new floating window will appear called Account Settings. Click on the Change... button (located in the row of buttons below the tabs)

Outlook 2010 - Change Account

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

Another floating window will appear and display your mail account information. Proceed with the following changes.

  1. Under Server Information heading, update the Incoming mail server: text box to: zimbra.real-time.com
  2. In the Outgoing mail server (SMTP): text box, enter: zimbra.real-time.com
  3. Under the Logon Information heading, update the User Name: text box to use your full email address
  4. Click on the More Settings... button in the lower right corner

Outlook 2010 - Outgoing Server

A new floating window will appear called Internet E-mail Settings. Click on the second tab, Outgoing Server

  1. Place a check in the box labeled My Outgoing Server (SMTP) requires authentication
  2. Make sure the option labeled Use Same settings as my incoming mail server is selected
  3. Click on the Advanced tab

Outlook 2010 - Advanced

The following settings need to be updated.

  1. Under the heading Server Port Numbers, place a check in the box labeled This server requires an encrypted connection (SSL)
  2. This should update the Incoming server (POP3): port number to 995 (enter 995 if this does not automatically update)
  3. In the text box labeled Outgoing Server (SMTP) : enter in the following number: 465
  4. The dropbox labeled Use the following type of encrypted connection: select SSL
  5. Click on OK

Outlook 2010 - Change Account, Next

This will take you back to the earlier window called, Change E-Mail Account. Click on Next.

Outlook 2010 - Finish

The window should update with a notice about the new changes are now in place. Click on Finish.

Outlook 2010 - Account Settings, Close

You should now see the Account Settings window, click on Close.

Outlook 2010

Outlook 2010 is now updated to use the new mail server.


 

Modify Thunderbird on Windows

How to update Thunderbird on Windows to use Real Time's existing mail server.

Thunderbird Account Settings

Launch Thunderbird and click on Tools -> Account Settings...

Account Settings

You will now see a floating window called Account Settings.

Account Settings - Server Settings

Click on Server Settings on the left side of the window. The right side will change and show settings for the Incoming Mail Server. The following changes need to be made:

  1. Update the Server Name: field to: zimbra.real-time.com
  2. Update the Port: field to: 995
  3. Under Security Settings, change the Connection Security: dropbox to SSL/TLS
  4. In the Authentication method: dropbox, select: Normal Password

Account Settings - Outgoing Server (SMTP)

Click on Outgoing Server (SMTP) on the left side of the window. The right side will change and show settings for the Outgoing Server (SMTP) settings. Click on the Edit... button.

SMTP Server

IMPORTANT: If your mail client is using a SMTP (Outgoing) server that is something other then mail.real-time.com - do not modify or change that!

A floating window called SMTP Server will appear. The following changes will need to be made:

  1. In the Server Name: field, enter: zimbra.real-time.com
  2. In the Port: field, enter: 465
  3. For the Connection security: dropbox, select: SSL/TLS
  4. For the Authentication method: dropbox, select: Normal password
  5. In the User Name: field, enter your full email address
  6. Click OK

Account Settings

In the Account Settings Window, click OK

Mozilla Thunderbird

Mozilla Thunderbird is now updated to use the new mail server.

 

 

The instructions and screen shots contained within this website are specific to services offered by Real Time Enterprises only.

 

 

Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts and no Back-Cover Texts. A copy of the license is included in the section entitled "GNU Free Documentation License".

Real Time Enterprises, Inc.

Real Time Enterprises, Inc.
10181 Crosstown Circle
Eden Prairie, MN 55344

Phone: (952) 943-8700
Fax: (952) 943-8500

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