Frequently Asked Questions

More information about Real Time's products & services is available on our sales web site. Direct links for each item are listed below:

What are your phone numbers?

  • Analog Dialup: (612) 344-5525
  • Dialup ISDN: (612) 344-5525
  • Voice: 952-943-8700
  • Fax: 952-943-8500

What are your office hours?

9am to 6pm CST, Monday through Friday.

What if I have a support issue?

Please see the Customer Support section, if you still have a question send Email to or call the phone number listed above.

How do I FTP files to my website?

See the Web Information pages for Linux, Macintosh and Windows.

How do I view the stats of my website?

The stats for your website can be viewed with a web browser, consult your web account information sheet for the URL or have your network authorized person call us.

How do I setup my email?

Essential information should have been faxed to you (username, password, etc.)  Use this information when configuring your mail client of choice. Visit our Email Configuration pages for Linux, Macintosh and Windows to find out more.

How do I setup my dialup account?

Feel free to call us if you, we can help you set this up over the phone or fax you instructions. This information is also available on the Dialup Configuration pages for Linux, Macintosh and Windows.

How do I find out my password for the announcement mailing lists?

Instructions are available on the Mailman help page.

When checking my email, a security warning window pops up - what should I do?

Visit the Certificate Import and Installation page for further instructions.

I still can't find the answer to my question...

Try the built in website search and if that doesn't help, please contact us.

The instructions and screen shots contained within this website are specific to services offered by Real Time Enterprises only.

If you have any problems connecting to Real Time after carefully following these directions, please call (952) 943-8700 and we will be happy to help you.


Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts and no Back-Cover Texts. A copy of the license is included in the section entitled "GNU Free Documentation License".

Real Time Enterprises, Inc.

Real Time Enterprises, Inc.
10181 Crosstown Circle
Eden Prairie, MN 55344

Phone: (952) 943-8700
Fax: (952) 943-8500

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