Mail Configuration on Mac OS X

More information about Real Time's products & services is available on our sales web site. Direct links for each item are listed below:

How to configure Mail (aka, Mail.app) on Mac OS X

 

 

 

 

 

 

 

Launch Mail

Double click on the Mail application icon found within the dock of the desktop to launch the mail client.

Mail App Preferences

Click on Mail and then select Preferences

Mail App Accounts

A new floating window will appear. Click on the plus sign (+) in the lower left of the screen.

Mail App Add Account

Enter the following information in to the text fields:

  • Your first and last name in the Full Name: field - this is what people will see when they receive an email from you
  • Your email address in to the Email Address: field
  • Your password in to the Password: field - refer to your welcome letter for this information or contact us if you need this reset

Click on the Continue button in the lower right.

Mail App Incoming Mail Server

On the next screen, it will ask you for Incoming Mail server information. Entering the following:

  • For Account Type: select either POP or IMAP (note: IMAP is recommended if you have multiple devices using your mail account)
  • In the Description: field, enter Real Time mail account (or you can use other information to help identify this account)
  • For Incoming Mail Server: enter the following, zimbra.real-time.com
  • In the User Name: field, enter your *FULL* email address
  • If necessary, re-enter your password in the Password: field

Click on the Continue button in the lower right.

Mail App Outgoing Mail Server

On this screen, it will ask you for Outgoing mail server information. Enter the following:

  • In the Description: field, enter Real Time outgoing mail (or you can use other information to help identify this account)
  • For Outgoing Mail Server: field, enter the following: zimbra.real-time.com
  • Leave the check in place in front of Use only this server unless you have multiple email accounts set up for your mail client
  • Place a check in front of Use Authentication - the mail server does require this to be enabled

Click on the Continue button in the lower right.

Mail App Account Summary

You should now see a screen with a complete summary of the mail account you setup. Important to note that SSL is set to on for both the Incoming Mail server and the Outgoing Mail Server.

Click on the Create button in the lower right.

Mail App Accounts - Advanced

Close out the Accounts window by clicking on the red circle in the upper left of the window.

Mail App - Complete

Setup of Mail is now complete.

The instructions and screen shots contained within this website are specific to services offered by Real Time Enterprises only.

 

 

Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts and no Back-Cover Texts. A copy of the license is included in the section entitled "GNU Free Documentation License".

Real Time Enterprises, Inc.

Real Time Enterprises, Inc.
10181 Crosstown Circle
Eden Prairie, MN 55344

Phone: (952) 943-8700
Fax: (952) 943-8500

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