Macintosh OS 9.x Dial-Up Configuration

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Table of Contents

• Introduction
• Setting Up Your Dial-up Connection
• Connecting to the Internet
• Disconnecting from the Internet
• Troubleshooting

Introduction

This document details the steps needed to configure an Apple Macintosh system, running version 9.x of the Macintosh operating system. To determine which version of the operating system you are using:

1. Click on the icon for your hard disk to highlight it

2. Then click on the icon in the top lefthand corner of the desktop

3. Select the About This Computer option.

4. The screen will then display a dialogue box indicating in it which version of the operating system you are using, such as the one below:

   

Setting Up Your Dial-up Connection

1. Double-click on your hard disk icon, then scroll through the window displaying your hard disk contents until you find the the Internet folder:

   

2. Once you find the Internet folder, double-click on the folder icon to display the folder contents:

   

3. Double-click on the Internet Setup Assistant icon:

   

4. This will start the configuration process with the Internet Setup Assistant. Click Yes to continue.

   

5. Click Yes again to continue.

   

6. The Introduction screen will inform you as to what information you will need to provide in the setup process. Click on the right arrow to continue.

   

7. Type in realtime for a configuration name. Select Modem for your connection to the Internet. Click the right arrow to continue.

   

8. Make sure that the modem and port settings are correct for your system. If this is the first time you have set up your Internet connection and you have not made any changes to the settings on the Modem Control Panel ( followed by Control Panels then Modem) then it is likely that the correct settings for the modem and the port will be displayed. Click the right arrow to continue.

   

9. Enter in the dial-up phone number, which is 6123445525. Refer to the Welcome Letter that was faxed to you for your Username and Password and enter those in to the appropriate fields. Click the right arrow to continue.

   

10. A PPP Connect Script is _not_ required. Select No and click the right arrow to continue.

    

11. Unless otherwise requested, your dial-up account does not have a Static IP address. Select No and click the right arrow to continue.

    

12. Enter in the following for DNS Server information:

    1. 65.193.16.1
    2. 208.20.202.1
    3. 208.20.202.1
    4. Enter in real-time.com as the Domain Name (or host name)

    5. Click the right arrow to continue.

    

13. It is recommended that you do not enter any details for the E-Mail Address and Password at this point. Click the right arrow to continue.

    

14. If you would like to use News service through Real Time, enter in news.real-time.com as the NNTP host. Click the right arrow to continue.

    

15. Select No for the proxy server option. Click the right arrow to continue.

    

16. If you wish to test the Internet connection you have just set up leave the check mark in the Connect when finished box and click on the Go Ahead button to test your Internet setup.

    

17. You should now see a "Dialing and connecting..." window as the system attempts to access the Internet using the settings you entered.

    

18. If the connection is successfully established the dialogue box will clear. To check whether you are connected to the Internet go to the  on the menu bar, select Remote Access Status, if you are successfully connected you will see a display similar to the one below:

    

Connecting to the Internet

1. In order to connect to the Internet after you have configured your dial-up connection you will need to use the Remote Access control panel ( followed by Control Panels then Remote Access)

2. Click on the Connect button.

   

Disconnecting from the Internet

1. In order to disconnect from the Internet, you will need to use the Remote Access control panel or the Remote Access Status (under the  menu) to disconnect from the Internet.

2. Click on the Disconnect button.

   

Troubleshooting

If you are having difficulties connecting here are some things that you need to ensure are correct in order to enable an Internet connection via dial-up.

Checking the Remote Access

1. Open the Remote Access control panel (, Control Panels then Remote Access).
2. Double check that you have the correct telephone number entered and that you have entered the appropriate area code if necessary.
3. Check that your account name is spelt correctly and in all lower-case letters.
4. Since the password will be displayed as a series of bullets you will not know whether you have typed you password correctly (remember these are case-sensitive as well), delete your password and re-type it if in doubt.

Checking the Modem settings

1. Open the Remote Access control panel (, Control Panels then Remote Access).

2. Select Remote Access.

3. Select the Modem... option:

   

4. Double check the settings displayed here.

   

   1. Make sure that you have the correct modem selected for your machine. If you are unsure what this setting should be you will need to refer to the documentation that came with your machine or any documentation you received with your modem.

   2. If you use any services from your telephone service provider (such as an answering service) it may mean that there is not always a dial tone on your line, if this is the case you should tick the Ignore dial tone checkbox.

   3. Check to see that your modem is connected to a telephone jack, and that the phone jack works.

Checking the TCP/IP settings

1. Open the Remote Access control panel (, Control Panels then Remote Access).

2. Select RemoteAccess from the menu bar

3. Select the TCP/IP... option:

   

4. Confirm that the settings are correct.

   

The instructions and screen shots contained within this website are specific to services offered by Real Time Enterprises only.

If you have any problems connecting to Real Time after carefully following these directions, please call (952) 943-8700 and we will be happy to help you.

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