Macintosh iMac Dial-Up Configuration

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Table of Contents

Setting Up Your Dial-up Connection

  1. Double-click on your hard disk icon and locate the Assistants folder

  2. Double-click on the Internet Setup Assistant icon:

    Double-click the Internet Setup Assistant icon

  3. This will start the configuration process with the Internet Setup Assistant. Click Yes to continue.

    Click Yes to continue

  4. Click Yes again to continue.

    Click Yes again

  5. The Introduction screen will inform you as to what information you will need to provide in the setup process. Click on the right arrow to continue.

    Click the right arrow to continue

  6. Type in realtime for a configuration name. Select Modem for your connection to the Internet. Click the right arrow to continue.

    Enter realtime for a configuration name, select modem - click the right arrow

  7. Make sure that the modem and port settings are correct for your system. If this is the first time you have set up your Internet connection and you have not made any changes to the settings on the Modem Control Panel (apple icon followed by Control Panels then Modem) then it is likely that the correct settings for the modem and the port will be displayed. Click the right arrow to continue.

    Select Modem, Port and Tone - click right arrow

  8. Enter in the dial-up phone number, which is 6123445525. Refer to the Welcome Letter that was faxed to you for your Username and Password and enter those in to the appropriate fields. Click the right arrow to continue.

    Enter phone number, username and password - click right arrow

  9. A PPP Connect Script is _not_ required. Select No and click the right arrow to continue.

    Select no for ppp connection slip - click right arrow

  10. Unless otherwise requested, your dial-up account does not have a Static IP address. Select No and click the right arrow to continue.

    Select no for ip address - click right arrow to cotinue

  11. Enter in the following for DNS Server information:

    1. 65.193.16.1
    2. 208.20.202.1
    3. 208.20.202.1
    4. Enter in real-time.com as the Domain Name (or host name)
    5. Click the right arrow to continue.

    Enter DNS server information, domain name - click right arrow

  12. It is recommended that you do not enter any details for the E-Mail Address and Password at this point. Click the right arrow to continue.

    Click right arrow to continue

  13. If you would like to use News service through Real Time, enter in news.real-time.com as the NNTP host. Click the right arrow to continue.

    Enter news.real-time.com for the NNTP host

  14. Select No for the proxy server option. Click the right arrow to continue.

    Select no for the proxy server - click right arrow

  15. If you wish to test the Internet connection you have just set up leave the check mark in the Connect when finished box and click on the Go Ahead button to test your Internet setup.

    Click Go Ahead to finish

  16. You should now see a "Dialing and connecting..." window as the system attempts to access the Internet using the settings you entered.

    Dialup and Connection status

  17. If the connection is successfully established the dialogue box will clear. To check whether you are connected to the Internet go to the apple icon on the menu bar, select Remote Access Status, if you are successfully connected you will see a display similar to the one below:

    Remote Access status window

Connecting to the Internet

  1. In order to connect to the Internet after you have configured your dial-up connection you will need to use the Remote Access control panel (apple icon followed by Control Panels then Remote Access)

  2. Click on the Connect button.

    Connection Window

Disconnecting from the Internet

  1. In order to disconnect from the Internet, you will need to use the Remote Access control panel or the Remote Access Status (under the apple icon menu) to disconnect from the Internet.

  2. Click on the Disconnect button.

    Disconnect Window

Troubleshooting

If you are having difficulties connecting here are some things that you need to ensure are correct in order to enable an Internet connection via dial-up.

Checking the Remote Access

  1. Open the Remote Access control panel (apple icon, Control Panels then Remote Access).
  2. Double check that you have the correct telephone number entered and that you have entered the appropriate area code if necessary.
  3. Check that your account name is spelt correctly and in all lower-case letters.
  4. Since the password will be displayed as a series of bullets you will not know whether you have typed you password correctly (remember these are case-sensitive as well), delete your password and re-type it if in doubt.

Checking the Modem settings

  1. Open the Remote Access control panel (apple icon, Control Panels then Remote Access).

  2. Select Remote Access.

  3. Select the Modem... option:

    Modem Options

  4. Double check the settings displayed here.

      Remote Access Settings

    1. Make sure that you have the correct modem selected for your machine. If you are unsure what this setting should be you will need to refer to the documentation that came with your machine or any documentation you received with your modem.

    2. If you use any services from your telephone service provider (such as an answering service) it may mean that there is not always a dial tone on your line, if this is the case you should tick the Ignore dial tone checkbox.

    3. Check to see that your modem is connected to a telephone jack, and that the phone jack works.

Checking the TCP/IP settings

  1. Open the Remote Access control panel (apple icon, Control Panels then Remote Access).

  2. Select RemoteAccess from the menu bar

  3. Select the TCP/IP... option:

    TCP/IP Option

  4. Confirm that the settings are correct.

    TCP/IP Settings

The instructions and screen shots contained within this website are specific to services offered by Real Time Enterprises only.

If you have any problems connecting to Real Time after carefully following these directions, please call (952) 943-8700 and we will be happy to help you.

 

Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts and no Back-Cover Texts. A copy of the license is included in the section entitled "GNU Free Documentation License".

Real Time Enterprises, Inc.

Real Time Enterprises, Inc.
10181 Crosstown Circle
Eden Prairie, MN 55344

Phone: (952) 943-8700
Fax: (952) 943-8500

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